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Enterprise Applications (CRM / ERP / SAP / RPA) solutions
We partnered with the leading Application Providers focused on orchestrating Customer Value Networks in the changing Enterprise technology landscape rather than the Conventional ERP/CRM/SAP Solution Providers.
Operational Transformation & Optimization,
Robotic Automation (RPA) & Implementation,
Global Rollouts & Enhancements
Consulting & Auditing Services
Application Development & Support
Our partners are specialized in multi-platforms on-premises and in SaaS (Cloud-based) solutions. We have iterated from our customer experience to build vertical-based Ready to Deploy Solutions specific to Education, Travel, Service & Automobile Industries collaborating with day to day devices including Mobile and Social Listening (Facebook, Twitter & Instagram).
What is a CRM?
Zoho CRM Plus
CRM (Customer Relationship Management) means a combination of business strategies, software and processes that help build long-lasting relationships between companies and their customers. CRM refers to all strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers.
This software ensures that every step of the interaction with consumers goes smoothly and efficiently in order to increase the overall profits. The software gathers customer data from multiple channels. Hence, CRM stores detailed information on overall purchase history, personal info, and even purchasing behavior patterns.
This unified CX platform connects your sales, marketing, and customer support operations even more deeply, allowing information to flow from one department to another across the entire customer lifecycle. To accomplish this, we’ve created a single platform for all of your customer-facing teams: the interface, admin panel, setup process, search bar, and user provisioning have all been unified across departments to give marketers, sales reps, and support personnel a holistic view of every customer.
Organisational Growth = Improved Customer Relationships + Increase in Sales
Customers are important to businesses. Companies of all sizes invest a lot of time and money to nurture them with the help of a Customer Relationship Management (CRM) application. One such CRM application that has changed the world of business is Zoho CRM. It is a SaaS (Software-as-a-Service), lightweight cloud-based CRM packed with numerous customisable features. Perfect for a serious business on a budget! Zoho CRM is targeted towards small and medium businesses to help store customer/vendor data, improve customer engagements and increase conversion rates.
Comparing other CRM software's Zoho is much easier to set up, implement and Maatraan experts will guide you wherever required as we are an official reselling partner for Zoho CRM Plus & Zoho WorkPlace.
To know about Zoho CRM Plus, Click here
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